Privacy Policy

MTZ Roofing LLC ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (mtzroofers.com), request services, or opt in to receive SMS/text messages from us. This policy complies with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements.

What information we collect

• Personal information: name, phone number, email address, physical address, property details, and any other information you provide when requesting a free estimate, inspection, appointment booking, or contacting us.
• SMS-specific information: your mobile phone number and express consent to receive SMS messages when you check the opt-in box on our forms.
• Automatically collected information: IP address, browser type, device information, pages visited, time and date of access, and referring URLs, via cookies, logs and analytics tools.

How we use your data

• Provide roofing services, including scheduling inspections, estimates, repairs, replacements and emergency responses.
• Send appointment confirmations, reminders, rescheduling options, service updates and related notifications via SMS, if you opt in.
• Process enquiries, improve our website and services, and communicate with you.
• Comply with legal obligations and protect against fraud.

We do not sell your personal information. SMS data is used solely for transactional and notification purposes related to your roofing needs.

SMS opt-in details

When you opt in to our SMS program via a website form checkbox, you consent to receive non-marketing, service-related text messages from MTZ Roofing LLC, such as appointment confirmations, reminders and updates about roofing services in Phoenix, South Phoenix, Scottsdale and the Valley. Messages may use automated technology. Consent is not a condition of purchase or service. Message frequency varies, typically one to three per appointment. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply HELP for help or STOP to unsubscribe at any time.

Cookies and tracking

We use cookies and similar technologies, such as Google Analytics, to enhance user experience, analyse site traffic and improve services. These may collect anonymous data like browsing behaviour. You can manage cookies via your browser settings. We do not use cookies for targeted advertising without consent.

Data security and handling

We implement reasonable security measures to protect your data from unauthorised access, loss or misuse. However, no transmission over the internet is 100% secure. We retain data only as long as necessary for the purposes described or as required by law.

Your rights

You have the right to access, correct, delete or restrict your personal information. To exercise these rights or opt out of communications, contact us at (602) 910-8928 or via our website. For SMS, reply STOP. We respond to verifiable requests in accordance with applicable laws, including the CCPA for California residents where applicable.

Mobile information sharing statement

We will never share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Your mobile information may be shared only with service providers, such as SMS platform vendors, strictly for delivering our notifications, and they are bound by confidentiality and compliance obligations.

Contact us

For questions about this Privacy Policy, contact MTZ Roofing LLC at (602) 910-8928 or info@mtzroofers.com. Based in South Phoenix, serving the Valley.

See our Terms & Conditions for additional details.